Privacy Policy & Data safety.

Learn how we encrypt your gaming credentials, purge temporary backup codes upon order completion, and protect your personal information with strict GDPR compliance.

Information We Collect.

We only collect information strictly necessary to fulfill your order and communicate with you:

Contact & Order Information

Temporary Gaming Credentials (If Applicable)

Payment Information

Technical & Usage Data

Account Credentials & Direct Messaging Privacy

Temporary Access Only: Any login details (EA Account, PSN, or Xbox) provided through our order form or shared directly via direct message on X (Twitter) @futservicepro are used strictly and exclusively by your assigned pro player to fulfill your purchased service.
Zero Permanent Storage: We do not store your passwords on public databases. All single-use EA backup codes and temporary credentials are permanently deleted from our records immediately upon completion of your order.
Direct Communication via X: By choosing to communicate via X (Twitter), you agree to receive match status updates, score notifications, and completion alerts directly from our verified handle @futservicepro.

How We Use Your Information .

We use the collected information solely for the following legitimate business purposes:

Order Fulfillment: Assigning your order to a verified competitive player to play the required matches.
Live Match Coordination: Sending score updates, halftime notifications, and run completion alerts directly via X (Twitter) DM (@futservicepro) or WhatsApp.
Account Safety & Protection: Matching our pro player's hardware VPN to your local country and city IP to prevent account security flags.
Customer Support: Resolving questions, providing refund reviews, and verifying completed orders.
Fraud Prevention: Preventing chargebacks and unauthorized transactions.

Strict Gaming Protocol Account Security.

Because our service involves temporary account access, we adhere to strict internal security protocols:

Zero Market/Asset Interaction: Our boosters are strictly prohibited from touching your club coins, opening packs without permission, discarding items, or interacting with your transfer market.
Offline Console Mode: Boosters log in exclusively with your status set to "Appear Offline" and are forbidden from opening private console messages.
Hardware-Level VPNs: All sessions are routed through encrypted VPN tunnels that match your geographical location.
Immediate Deletion: Login credentials provided in order forms or shared via private X (Twitter) DMs are permanently purged from our active records immediately once your run is marked complete.
Post-Order Recommendation: We strongly advise all clients to change their account password immediately after their boost is finalized.

Third-Party Service Providers

We do not sell, rent, or trade your personal information. We only share data with essential third-party service providers:

Stripe: For secure payment processing, fraud detection, and transaction processing.
Paypal: For secure payment processing, fraud detection, and transaction processing.
X (Twitter) & WhatsApp: For customer-to-booster direct messaging, order verification, and real-time match notifications.
Forminator (WPMU DEV): For secure transmission of order form submissions over an encrypted SSL connection.
All third parties are legally bound to protect your data with strict confidentiality agreements.

Data Retention & Deletion Policy

Gaming Credentials & Backup Codes: Retained only for the duration of the active service (typically 1 to 24 hours), then permanently deleted.
Order Records & Invoices: Transaction logs, order IDs, and billing emails are retained for accounting, tax, and dispute resolution purposes as required by financial regulations (up to 6 years).
Direct Messaging Logs: Order communication chats on X and WhatsApp are regularly cleared of sensitive account credentials and single-use backup codes.

Cookies & Tracking

Your Legal Rights (Under GDPR)

Under applicable data protection laws, you have the right to:

Access: Request a copy of the personal data we hold about you.
Rectification: Request correction of any inaccurate or incomplete data.
Erasure ("Right to be Forgotten"): Request that we delete your personal information, provided we are not legally required to keep it for financial/tax records.
Withdraw Consent: Withdraw your consent to communicate with us at any time.
To exercise any of these rights, contact our Data Protection desk at info@futservicepro.com or send a direct message to our official handle on X (Twitter) @futservicepro.